JL Audio 500/1 Warranty Info Wanted! - Page 2

jvillefinest · 07-01-2008, 04:21 PM

Quote:

Originally Posted by steinjr

I am sending the 500/1 to them for repair/replacement under warranty.

Lisa agreed to send me the new version if it would take awhile to repair.

She also agreed to let me send in my 300/4 and trade up to the v2 so my amps will match.

WTF! i have 5 of them! lemme trade those in! geeZ!

aestrello · 07-02-2008, 12:56 PM

wow thats sounds like some great costumer service there....

steinjr · 07-08-2008, 09:19 PM

JL Audio contacted me today and informed me that they were not able to repair my 500/1.

So they are sending me the 500/1v2 as a replacement.

They also came through with a 300/4v2 so my amps match!

Top notch customer service!

marioec · 07-08-2008, 09:41 PM

Great to hear that !!

aestrello · 07-13-2008, 08:23 PM

what did they charge to upgrade... i have a 1000/1 that i would like to upgrade

steinjr · 07-13-2008, 08:28 PM

My 500/1 actually quit working. I had to send it in first and provide proof of purchase from an authorized JL Audio dealer.

Because it was under warranty and they don't make the 500/1 anymore... they upgraded me to the 500/1v2. There was no cost other than shipping the old amp back to them.

aestrello · 07-13-2008, 09:47 PM

so did you buy the 300/4v2 then??

steinjr · 07-14-2008, 07:25 AM

Quote:

Originally Posted by aestrello

so did you buy the 300/4v2 then??

No I did not have to buy the 300/4v2... because the 500/1 was under warranty... they aloud me to exchange my 300/4 for a 300/4v2 so my amps would match.

aestrello · 07-16-2008, 06:07 PM

o i gotcha.....

Snake · 07-17-2008, 08:11 AM

Sounds like JL stepped up to the plate again. They took great care of me last year when my amp failed and I found out that the stereo shop I bought it from had sold me a used amp. I'll definitely buy more JL products in the future.

--Snake

07-02-2008, 12:56 PM	#17 (permalink)
aestrello Registered User Paid Member Join Date: Mar 2008 Location: Dallas, TX Posts: 619 NHTOC member #: 557 View this user's gallery iTrader: 0 / 0%	wow thats sounds like some great costumer service there.... __________________ Anthony

07-08-2008, 09:19 PM	#18 (permalink)
steinjr I'm sorry... What? Paid Member Join Date: Sep 2005 Location: Fort Worth, Texas Posts: 2,264 NHTOC member #: 427 View this user's gallery iTrader: 0 / 0%	JL Audio contacted me today and informed me that they were not able to repair my 500/1. So they are sending me the 500/1v2 as a replacement. They also came through with a 300/4v2 so my amps match! Top notch customer service! __________________ Yes officer... I am aware of how fast I was going!

07-13-2008, 08:23 PM	#20 (permalink)
aestrello Registered User Paid Member Join Date: Mar 2008 Location: Dallas, TX Posts: 619 NHTOC member #: 557 View this user's gallery iTrader: 0 / 0%	what did they charge to upgrade... i have a 1000/1 that i would like to upgrade __________________ Anthony

07-13-2008, 08:28 PM	#21 (permalink)
steinjr I'm sorry... What? Paid Member Join Date: Sep 2005 Location: Fort Worth, Texas Posts: 2,264 NHTOC member #: 427 View this user's gallery iTrader: 0 / 0%	My 500/1 actually quit working. I had to send it in first and provide proof of purchase from an authorized JL Audio dealer. Because it was under warranty and they don't make the 500/1 anymore... they upgraded me to the 500/1v2. There was no cost other than shipping the old amp back to them. __________________ Yes officer... I am aware of how fast I was going!

07-13-2008, 09:47 PM	#22 (permalink)
aestrello Registered User Paid Member Join Date: Mar 2008 Location: Dallas, TX Posts: 619 NHTOC member #: 557 View this user's gallery iTrader: 0 / 0%	so did you buy the 300/4v2 then?? __________________ Anthony



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07-08-2008, 09:41 PM	#19 (permalink)
marioec Que Bolada!!! Paid Member Join Date: Feb 2005 Location: Miami, Florida Posts: 1,990 NHTOC member #: 340 View this user's gallery iTrader: 0 / 0%	Great to hear that !!

07-16-2008, 06:07 PM	#24 (permalink)
aestrello Registered User Paid Member Join Date: Mar 2008 Location: Dallas, TX Posts: 619 NHTOC member #: 557 View this user's gallery iTrader: 0 / 0%	o i gotcha..... __________________ Anthony

07-17-2008, 08:11 AM	#25 (permalink)
Snake Sumo Blue Paid Member Join Date: Aug 2003 Location: Tampa, FL Posts: 2,749 NHTOC member #: 331 View this user's gallery iTrader: 0 / 0%	Sounds like JL stepped up to the plate again. They took great care of me last year when my amp failed and I found out that the stereo shop I bought it from had sold me a used amp. I'll definitely buy more JL products in the future. --Snake

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