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Thread: Lost Gallery Albums and Pictures

  1. #1
    The Traveler
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    BigD's Avatar
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    Embarrassed Lost Gallery Albums and Pictures

    We are sorry that many of you lost gallery data. During the move of the albums and photos to the new gallery system, a problem occurred and we lost data. We then asked our ISP to restore the latest gallery files from the weekly backup that we pay for. After much hemming and hawwing, the final outcome is that the ISP has not done a weekly backup since last October. We were charged, but nothing was actually backed up?!

    I know this does not fix your problem, but the fact that we have weekly backups is the reason that we did not suggest you backup your albums yourself....our mistake.

    All we can say is that we are sorry!

    The following is the string of emails between Chris, myself and the ISP folks!
    Last edited by BigD; 04-07-2006 at 02:59 PM.

  2. #2
    shenanigans
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    apology accepted bigD i know you guys didnt do it intentionally. these things happen. it was only pictures anyway. you guys have been doing a good job with the upgrades dispite a few growing pains and bugs. these things are bound to happen whenever technology is involved..........

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